Lotame

Oreos are Good, Especially The Audience Layer

Photo of an Oreo cookie on a white table.
Image via Wikipedia

Doug Weaver wrote a great piece today titled The New Oreo, Part 3: The Audience Layer.

“Anyone mildly plugged into digital advertising in 2010 can’t possibly ignore the noise and energy around audience buying.

There are many people in our industry who can go a lot deeper on this topic than I…”

I’ll attempt to take it a bit “deeper” but will do so around his 4 premises.

  1. It’s a Different Marketplace: “Audience buying is happening, and it is going to happen more”, but today, the market is not transparent. There are many companies out there that can sell your data for a price (and if not tied to media its probably much less), but what value are you getting other than a new, arguably small revenue stream? Are you learning about data strategies for your own organization? Are you learning about audience data collection, segmentation and optimization? If you’re going to invest time and effort in a new partnership, understand how the “data” company can make you smarter and affect your business in a meaningful way. One that adds long term value. Remember what ad networks did to your business?
  2. Create a Trading Desk: “Segregating and centralizing the audience selling activity inside your organization is a good idea. Keep your ‘page sellers’ focused on selling the value of placement. Let your specialists manage the relationships and requests from DSPs and interact with your optimizers.” I would take this one step further..in the opposite direction. Publisher that can take the lead and sell audiences on top of their placement should see increased CPM rates and differentiation from their competitors. If this is where the market is heading, might as well start understanding it now.
  3. Demand See-Through Tags: If a company is tagging your site, you should not only understand who pays the freight, but you should have some visibility into the actual shipment. Simply put, you are entitled for more insights other than just a paycheck.
  4. If You’re a Data Enabler, Get Paid for It: Publishers should absolutely get paid for their data, but they should work to optimize the use of that data by looking at and leveraging the individual behaviors as well as applying that data towards multiple revenue streams. Companies that can offer revenue streams for media and data, using the same data source, can help the publisher over the long haul in establishing a meaningful, multifaceted business.

(Disclosure: The post can also be found at Lotame Learnings. Lotame is my current employer)

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The “Macrotization” of Ad Serving, Ad Exchanges, and Demand Side Platforms

The online advertising industry at large is sprinting towards maximizing efficiency. Overall, the working theory is that smart aggregation and assembly of various technology providers will create a unique solution for display advertising, and one that combines audience targeting, procurement, arbitrage and media trade. However, if, as Randall Rothenberg, CEO of IAB, states: “technology succeeds in driving the cost of reaching the perfect audience down to zero” in his latest post titled “Is Marketing a Strategic Resource or a Procured Commodity?” then the industry might be fumbling towards false ecstasy, with “the same low costs, the same perfect efficiency, for doing the same exact thing.”

Allow me to explain. With all of the aggregation and consolidation of publishers, networks, and exchanges, in many instances, an overlap occurs with publisher inventory. Think about a typical web publisher in today’s ecosystem. Think about how many ad networks that publisher works with. Now think about how many ad exchanges those ad networks work with. Then think about how many Demand Side Platforms those ad exchanges work with. The result? The tail wags the dog: when you bid on an impression, in all likely hood, you are bidding on yourself, for the same piece of inventory. This overlap and inconsistency in many cases results in decreased efficiency.

Here at Lotame we call this concept “Macrotization” wherein you try and optimize results at the macro level but have built algorithms and processes that can’t ultimately be supported by the disparate supporting systems and components. Many of the components in these new advertising platforms don’t necessarily complement each other, even though it may seem as if they do, and complementary buzzwords often connect ephemeral dots that don’t belong. In time, the foundation for macrotization will settle, but for now, tremors still abound.

The truth is, there are few companies out there that successfully manage all pieces of the “macrotization” process. Those that can will deliver true efficiencies for their clients because they can seamlessly connect and control all pieces in the value chain—from audience identification through media delivery and resulting insights—in a completely transparent manner.

(Disclosure: The post can also be found at Lotame Learnings. Lotame is my current employer)

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The Maturation of Data Intelligence

With all of the latest advances in digital media, we are still in the infancy stage when it comes to data intelligence and informative decision making. Consider what is currently happening in the display advertising space. Data and media are continuing to diverge as two separate commodities. On one hand there are data exchanges making cookie files or user information available for purchase. On the other hand, there are media exchanges that make media available for purchase letting businesses use primary or secondary cookie files from other sources to make the ad decision.

This new divergence between data and media, coupled with the notion that bigger is better when it comes to data, makes for an interesting dynamic in today’s industry. Companies are looking to build their own, large cookie pools. In some cases, these are companies with no real technology or mathematical expertise. The natural assumption is that by having large data sets, it would allow for informative ad decision making and that assumption is absolutely warranted. But again, we are only in the infancy stage when it comes to data intelligence and information decision making so it is important to understand all layers involved while pursuing the “data” path.

There is an entire meta-layer between data and media, and that layer is around delivery and optimization. It’s the ability to marry delivery, performance, and backend metrics with data collection and custom audiences. Without this connection, data is meaningless. Imagine for a second you spent $5,000 on the latest and greatest Flat Screen High Definition TV, $600 on the latest Blue Ray DVD drive, but decided to use old audio/video composite cables instead of investing the extra $150 on some good HDMI cables. Your investments in the television and the Blue Ray drive aren’t even close to maximized unless an additional investment is made in the “connection.”

This is unquestionably one of the most important, yet most overlooked aspects of today’s ecosystem. Data is only as valuable as the intelligence or “connection” behind it. In the coming months, the companies that are positioned to efficiently collect and segment data and, more importantly, are able to tie that data in a meaningful way to media through enhanced delivery and optimization techniques, will see an increase in sales, margins, and ROI. By valuing audiences and media separately, there is also a new arbitrage opportunity available to those that truly understand the three aspects of data, media, and delivery.

At the end of the day, companies will need to make smart investments on technology vendors and third party solutions in order to help achieve their goals. As the economy continues to shake out, as costs and expenses continue to be cut, and as resources continue to be reallocated, it is all that more critical for companies to make sound investments that contribute to increased efficiency and productivity. In order to do this, companies will continue to turn towards “data” in order to make informative decisions, to both business and literal ad serving.

(Disclosure: The post can also be found at Lotame Learnings. Lotame is my current employer)

MetaBusinesses and the Aggregation of Anything

The Internet and technology makes it so easy to do anything.

  • Want to be a musician? Grab a mic, plug it into your computer, hit record.
  • Want to make a movie? Grab a camera, edit on your computer.
  • Want to be a journalist? Create a blog, start writing.
  • Want to learn a new language? Download language software.
  • Want to be an artist? Draw a picture and make it available online.
  • Want to invent something? Sketch an idea and outsource production?
  • Want to be in finance? Use the latest in market analysis software.

Point is, as technology makes our lives easier it also becomes easier for anyone anywhere, to create something of value for the rest of us to use or consume. It really is incredible.

As a result, we’ve seen this mass explosion of user generated [fill in the blank] because the barriers of entry to do anything are being reduced every single day. This creates an overwhelming amount of information, ideas, music, movies, businesses, services or whatever else you can think of. There are so many options and so many choices. How are you supposed to know what’s best or most relevant to you? How are we supposed to know what’s right or wrong, good or bad, true or false? I mean, people actually thought actor Jeff Goldblum died because they read it on Twitter (video below).

With all of this noise creation comes an opportunity to create filters or smart methods of aggregation. A sort of Meta-Business if you will. This concept isn’t new, but the methods that will be used will be.

Some quick examples:

  • Brazen Careerist – Aggregates “top Gen Y thought leaders” thereby filtering the noise of all the other junk of us millennial
  • StockTwits – Aggregating all of the stock market conversation using Twitter, and more recently have begun aggregating a network of top financiers
  • Properat – Intelligent filters for email or “Assistance for enterprise users to manage the growing volume of e-mail and to seamlessly embrace new messaging media” (In the finals of Cisco’s 09′ Global Business Competition)
  • The Hype Machine – Collection of music from all over the world both user generated and by well known artists
  • Lotame – A collection of consumer insights and web properties, that allow advertisers and marketers to pick the most relevant consumer segments for their marketing needs (Disclosure: My current employer)
  • Digg – Filtering the most popular stories online

Their are plenty of people and companies doing this aggregation and filtering thing already, in very smart ways, and it’s only the beginning.

(Video – Colbert: “According to multiple tweets..actor Jeff Goldblum passed away on Thursday in New Zealand“)

The Colbert Report Mon – Thurs 11:30pm / 10:30c
Jeff Goldblum Will Be Missed
www.colbertnation.com
Colbert Report Full Episodes Political Humor Jeff Goldblum
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Spend Smart Money with the Smartest Companies in Social Media

(Disclaimer: I currently work for Lotame Solutions).

Let’s face it, the “Social Media” buzz word has been used a bit much these days doing two things:

  1. Validating its importance and relevance in an evolving communications landscape. As the usage statistics for these social sites and platforms continue to grow, the constant referencing of the term “social media” or “social web” will only continue to rise (Warning: The web is becoming social).
  2. Making it extremely difficult for marketers to navigate through the hundreds of “Social Media” marketing solutions. It’s not that there are not too many “social media sites/platforms”, but too many social media marketing solutions. For example, Facebook is a social media site with, as of now, a relatively weak marketing solution given their decision to remain extremely focused on increasing the overall user experience. Lotame and the other companies mentioned in this list do not have social media sites (most mentioned), they have social media marketing solutions. Until the Facebooks and Twitters of the world figure out a coherent marketing solution for advertisers, marketers will continue to need help.

After being immersed in the “Social Media” industry for over a year now and speaking to a wide variety of industry professionals, I’d like to present my list of who I think are the Kings of Social Media marketing (not to be confused with social media sites or platforms). These are companies that have established a necessary product or service capable of delivering cost effective and successful marketing campaigns within “Social Media”, regardless of company size, revenue, public visibility or public relations, funding and support.

(In no particular order…after 1)

1.

Lotame‘s technology called Crowd Control gives marketers, agencies and advertisers the ability to not only reach users that fit their target profile, but also arms marketers with the ability to reach the Influencers. These are the users that are most engaged with the social media platform or website. Additionally, Crowd Control allows agencies to build their own custom audience around specific brands or products, and expose those users to a campaign based on a set amount of time (think 30 second tv commercial) instead of traditional ad serving impressions.

2.buddymedialogo

Buddy Media builds custom branded applications that can be integrated within social media platforms. Instead of trying to monetize the space around a social media site, buddy media creates an environment where users engage with the brand itself. Using their technology called BuddyBrain, Buddy Media can track usage statistics for their clients demonstrating how valuable it is to integrate a brand with a social media application.

3.

AdNectar takes the viral approach to a new level by building light, integrated social campaigns. AdNectar enables marketers with the ability to create their own e-gifts that can be inserted directly into the conversation. Once the brand becomes a part of the conversation, brand awareness increases exponentially as users spread the word by sharing the gifts among their friends.

4.

BzzAgent takes on the word-of-mouth marketing approach. Users voluntarily sign up as BzzAgents in their Frogpond and get first access to new products they demonstrate an interest in.  Since the product is meaningful and relevant to the individual, they are inclined to spread the word amongst their friends. In exchange for getting a first look at new products, the marketers get completed surveys around the product or brand.

5.

LinkedIn POLLS:  LinkedIn has a feature called LinkedIn Polls. This feature is powerful as it enables marketers to ask, in real time, survey questions to a very specific type of audience either based on occupation or their social graph. Since users very specifically declare attributes about their professional life, marketers looking to reach decision makers or executives can do so in an easy interface.

6.

Spongecell takes the traditional IAB ad unit and turns it into a social asset. By integrating social components such as “add to calendar”, “email to friend”, “add to Facebook”, Spongecell helps marketers take a standard creative asset and turn it into a potentially viral element.

7.

OggifFinogi makes User Generated Content available within standard, but flashy and engaging ad units. By dynamically inserting videos into the ad unit, marketers can easily and cost effectively build rich media creatives that can be served as standard IAB ad units. Furthermore, these ad units can open up whereas the user is exposed to a marketer’s micro site or video commercial without having to leave the publishing site.

8.

Clearspring enables marketers to build and virally spread their lightweight widgets across the internet. Marketers can build their widgets through their program called WidgetMedia, and additionally spread and track distribution with their program/product called LaunchPad.

9.

Amplify provides a way for marketers to track the buzz and conversation between users across social media. Although there are many solutions out there that look at keywords and context, Amplify takes it a step further offering sentiment around a particular product or brand.

There are many other great social media marketing solutions out there. What kind of experiences have you had with social media marketing in general?

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Google and Social Networking

Until now, Google has been trying to identify efficient advertising solutions for social media.

And rightfully so.

Social media has become the premier medium for communication and media, and over the past few years, Google has arguably become the face of the internet.

So Google figuring out the social networking issue is a logical and expected event. The only question is, what would such a solution look like?

In a recent BusinessWeek article, Heather Green discusses such a solution:

“Say there’s a group of basketball fans who spend a lot of time checking out each other’s pages. Their profiles probably indicate that they enjoy the sport. In addition, some might sign up for a Kobe Bryant fan group or leave remarks on each others’ pages about recent games they played or watched. Using today’s standard advertising methods, a company such as Nike (NKE) would pay Google to place a display ad on a fan’s page or show a “sponsored link” when somebody searches for basketball-related news. With influence-tracking, Google could follow this group of fans’ shared interests more closely, see which other fan communities they interact with, and—most important—learn which members get the most attention when they update profiles or post pictures.”  

While the above excerpt may not be completely reflective of Google’s new, soon to be, patented technology for “ranking the most influential people on social networking sites”, the basic premise can be understood, with the premise being:

Peopleactionsinterests, ENGAGEMENT and INTERACTION are the most important aspects of social networking sites.

Can a company, whose core technology is based on search, truly harness the power of engagement and interaction? Possibly (and if anyone can do it, Google will).

Can a company, whose core technology is based on engagement, truly harness the power of engagement and interaction? Most definitely (and if anyone has been doing it, it has been Lotame).

NOTE: This article can also be found @ the Lotame Blog

A New Age of Online Media – The Build Up

“Here’s what’s important. We’ve allowed the way transitions look from the outside to drive our perception of what they must feel like to those going through them on the inside. From the outside, they look dramatic, almost revolutionary breakthroughs. But from the inside, they feel completely different, more like an organic development process.“-Jim Collins, Good to Great

Lotame Grabs $13 Million in Funding for New Advertising Idea

August 19, 2008 — 05:31 AM PDT — by Don Reisinger — — 13 Comments

Online advertising is the key to the future for companies that want to be successful, but a small firm called Lotame has just raised $13 million in Series B funding to take aim at advertisers and provide a unique way of getting in front of the target audience….(continue reading @ mashable.com) or at:


“Clearly, the good-to-great companies did get incredible commitment and alignment – they artfully managed change – but they never really spent much time thinking about it. It was utterly transparent to them. We learned that under the right conditions, the problems of commitment, alignment, motivation, and change just melt away. They largely take care of themselves.”-Jim Collins, Good to Great

*And if I couldn’t make it any more obvious, anyone in business or plans on entering the business world, should most certainly go out and buy Jim Collin’s book, Good to Great

Online Monetization: Beyond Advertising and into Microstransactions

Let me start by saying this: I firmly believe online advertising is and will continue to play an essential role in the economic ecosystem of the internet (so much so, that I am working at Lotame). With that said, is online advertising the only answer?

Arguably No.

Microtransactions: According to learnthat.com

Microtransactions Definition

Microtransactions are small transactions, perhaps of the order of a cent. They are being considered for digital content on the web (a magazine selling an article (unbundled) rather than an entire issue (bundled with additional information that may not be of interest to the consumer). This may then open up additional revenue streams for the content providers.

As new web services, application, or any website for that matter becomes available, the priority typically lies with the user base and generating lots of eyeballs. Once that user base has reached significant mass, the service can leverage the base and monetize.

So if a company like twitter were to offer subscription based premium services, they could, in theory, generate revenue from their loyal users. But what happens if they applied a micro transaction type revenue model? What if they generate revenues based on individual actions (using a feature of the service), or premium actions (using a premium feature of the service), and charge users a fraction of a penny for the action. Granted there would have to be a standardized pay-pal like model behind this type of system, but the amount of volume or interactions that exist online, could yield significant revenue. Make sense?

There are definitley issues surrounding this idea (haven’t though them all through), but the premise is there.

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