advertising – DAN REICH

Celebrities Have No Privacy. We Are All Celebrities.

There is a lot of debate going on in Washington DC and among the Ad Tech community around data and privacy. Technology has enabled every single one of us with the ability to communicate freely and broadly with ease and there are companies that make this possible, most notably through advertising revenue.

The loose claim being made is that our privacy is not safe and that as consumers, we are being exploited. However, I offer the following points to think about in order to add different abstraction to the conversation:

As a celebrity, you have the ability to communicate to the masses.
As a celebrity, you are subject to continual public criticism and scrutiny.
As a celebrity, you are subject to unwanted or unwarranted photography and videography.
As a celebrity, your likeness is often times used to make money (e.g. tabloids).

The current communication tools available make us all, to some degree, celebrities. We all have the ability to influence, communicate, and inform anyone and everyone. A right and privilege that has never been available to the masses. A right that has only been available to, and earned by, celebrities.

Now, almost anyone in the world can partake in celebrity-like activities for free. And the reason these tools are free is because companies are subsidizing the development and hosting costs with advertising revenue. They are paying for your right to use these powerful tools. Tools that give you unparalleled communication capabilities. A soapbox to the world (e.g. this very blog).

So when I hear about pending legislation on privacy and how companies are being “creepy,” I just think, celebrities have no privacy. We are all celebrities.

Only we are overnight celebrities thanks to the companies working hard to enable us with these powerful tools. If you don’t like it, you can send me a hand written complaint letter by horse, buggy, and courier.

Privacy 2.0: We Are All Celebrities Now (npr.org) – I didn’t even know this article existed until I saw it appear in Zemanta

Oreos are Good, Especially The Audience Layer

Doug Weaver wrote a great piece today titled The New Oreo, Part 3: The Audience Layer.

“Anyone mildly plugged into digital advertising in 2010 can’t possibly ignore the noise and energy around audience buying.

…

There are many people in our industry who can go a lot deeper on this topic than I…”

I’ll attempt to take it a bit “deeper” but will do so around his 4 premises.

It’s a Different Marketplace: “Audience buying is happening, and it is going to happen more”, but today, the market is not transparent. There are many companies out there that can sell your data for a price (and if not tied to media its probably much less), but what value are you getting other than a new, arguably small revenue stream? Are you learning about data strategies for your own organization? Are you learning about audience data collection, segmentation and optimization? If you’re going to invest time and effort in a new partnership, understand how the “data” company can make you smarter and affect your business in a meaningful way. One that adds long term value. Remember what ad networks did to your business?
Create a Trading Desk: “Segregating and centralizing the audience selling activity inside your organization is a good idea. Keep your ‘page sellers’ focused on selling the value of placement. Let your specialists manage the relationships and requests from DSPs and interact with your optimizers.” I would take this one step further..in the opposite direction. Publisher that can take the lead and sell audiences on top of their placement should see increased CPM rates and differentiation from their competitors. If this is where the market is heading, might as well start understanding it now.
Demand See-Through Tags: If a company is tagging your site, you should not only understand who pays the freight, but you should have some visibility into the actual shipment. Simply put, you are entitled for more insights other than just a paycheck.
If You’re a Data Enabler, Get Paid for It: Publishers should absolutely get paid for their data, but they should work to optimize the use of that data by looking at and leveraging the individual behaviors as well as applying that data towards multiple revenue streams. Companies that can offer revenue streams for media and data, using the same data source, can help the publisher over the long haul in establishing a meaningful, multifaceted business.

(Disclosure: The post can also be found at Lotame Learnings. Lotame is my current employer)

When it comes to Online Advertising, Keep It Simple Stupid

When things get so complicated the best thing you can do is go back to the basics.

In today’s world of online advertising, the “basics” are changing so it’s important to understand what those changes are and how they affect a marketer’s business.

I wrote a piece that was featured in today’s iMedia Connection that discusses this very point.

Excerpt from the article:

We are at the cusp of a new age of online advertising. As news ways of thinking about the ecosystem emerge, so too are there new ways for advertising campaign deployment. Math now seems as equally important as creativity. Technology now seems as important as artistic ability. This evolving trend has spawned new companies and has required older companies to change their very DNA, and with that, their name or classification.

The entire piece is here.

Things used to be much simpler…

The “Macrotization” of Ad Serving, Ad Exchanges, and Demand Side Platforms

The online advertising industry at large is sprinting towards maximizing efficiency. Overall, the working theory is that smart aggregation and assembly of various technology providers will create a unique solution for display advertising, and one that combines audience targeting, procurement, arbitrage and media trade. However, if, as Randall Rothenberg, CEO of IAB, states: “technology succeeds in driving the cost of reaching the perfect audience down to zero” in his latest post titled “Is Marketing a Strategic Resource or a Procured Commodity?” then the industry might be fumbling towards false ecstasy, with “the same low costs, the same perfect efficiency, for doing the same exact thing.”

Allow me to explain. With all of the aggregation and consolidation of publishers, networks, and exchanges, in many instances, an overlap occurs with publisher inventory. Think about a typical web publisher in today’s ecosystem. Think about how many ad networks that publisher works with. Now think about how many ad exchanges those ad networks work with. Then think about how many Demand Side Platforms those ad exchanges work with. The result? The tail wags the dog: when you bid on an impression, in all likely hood, you are bidding on yourself, for the same piece of inventory. This overlap and inconsistency in many cases results in decreased efficiency.

Here at Lotame we call this concept “Macrotization” wherein you try and optimize results at the macro level but have built algorithms and processes that can’t ultimately be supported by the disparate supporting systems and components. Many of the components in these new advertising platforms don’t necessarily complement each other, even though it may seem as if they do, and complementary buzzwords often connect ephemeral dots that don’t belong. In time, the foundation for macrotization will settle, but for now, tremors still abound.

The truth is, there are few companies out there that successfully manage all pieces of the “macrotization” process. Those that can will deliver true efficiencies for their clients because they can seamlessly connect and control all pieces in the value chain—from audience identification through media delivery and resulting insights—in a completely transparent manner.

(Disclosure: The post can also be found at Lotame Learnings. Lotame is my current employer)

From the Industrial Revolution to the Knowledge Era – Next Up: The Data Renaissance

1913 photograph Ford company, USA — Image via Wikipedia

The world will never be the same. Our society used to build machines and parts, in factories and in assembly lines. Today, our society builds computer programs and data bases, on laptops and in many cases, from anywhere around the world. People and businesses are becoming more efficient. They are working smarter, not harder, because they are beginning to leverage the most valuable employee of all: Data.

Take for example the airline industry. Consider all those times you got bumped off of a flight, rescheduled, canceled, or offered money to take a different flight. We’ve all been there and it always happens for a reason. This reason is that airlines try to prevent the loss of business and in doing so, they look at dozens of consumer driven behaviors such as how long you travel for, how many weekend flights you take, how many return flights you take, how many flights you take during the week, if you are a frequent flier, and the list goes on. All of these individual data points are used to inform a business decision. The decision is objective. The decision is data driven.

But what happens when we can make decisions using even more data points? Much more data points? Literally, hundreds of thousands if not millions of data points, and did I mention, in real time?

Welcome to the Data Renaissance. Thanks to increasingly efficient and scalable technologies like solid state drives, mobile devices, and cloud computing, the possibilities of data analysis are endless. I mean, just think about how much time we either spend online or connected to a mobile device. This has tremendous implications from travel, health and fitness, to finance, education, and media and the best part is, we haven’t even scratched the surface.

Like I said before, the implications here are huge. Many companies recognize the need to have these comprehensive data sets while having ways of analyzing that data. The digital media and online advertising industry in particular are both in a unique place since their very foundations are dependent upon these high growth technologies; digital devices and the Internet. In this space, companies are racing to a holy grail of advertising where they can leverage millions of individual consumer behaviors to inform brand engagement opportunities and purchasing decisions. Unlike the airline industry, online advertisers can leverage millions of data points instead of those “dozen,” and if done correctly, the consumer experience will be better than it’s ever been before. Everything will matter. Everything will be relevant. We will all become more enlightened and informed to things that interest the most because these new technologies are launching us into the very early, but still uncharted, data renaissance.

(Disclosure: The post can also be found at Lotame Learnings. Lotame is my current employer)

Monetizing YouTube and the Viral Effect

We used to live in what I will call a Media Dictatorship. A Media Dictatorship is a world where content is created by a few dictators (media companies), and as a result, those few dictators are able to charge a premium to advertisers for access to the eyeballs and ears of the people watching that premium content. This process is called television, radio, print, magazines, and newspapers. Think about the Super Bowl and Super Bowl commercials for a second. One night a year, content providers or dictators (the cable network hosting the Super Bowl) know that they will have an entire country watching their show, and as a result, they are able to charge a fortune to advertisers for a 30 second commercial. According to the Associated Press, a 30 second spot for the 2008 Super Bowl was $2.7M dollars. On this night, everyone knows that millions of eyeballs and ears will be tuned in, and so, advertisers are willing to shell out some big bucks for the opportunity to reach all of those viewers (according to a Nielsen report, there were 97.5M viewers of the 2008 Super Bowl). In this world, the world of a Media Dictatorship, the dictators own the distribution of the content, and therefore they own your attention.

Today we live in a very different world. A world that I will call a Media Democracy. A Media Democracy is a world where content is created by anyone, and as a result, those people are able to charge whatever they would like. However in this world, in this Media Democracy, the people that own the distribution do not force their content on the people (see Google). These distribution owners let the people choose what they watch or listen to and as a result, attention isn’t owned but earned. In order to accrue lots of eyeballs and ears, the content must be compelling and the people must be willing to share. And unless there are lots of eyeballs, it is very difficult for the people to charge advertisers anything at all. Consider that YouTube video that you loved, but only has about 100 views. Although the content may be awesome, 100 views is of little significance to big brand advertisers. Now consider that YouTube video that your friend told you about. The video that you would of never heard of had that friend not said anything to you. Turns out, this video has 100M views. Guess who made money off of this video? No one. There was no $2.7M commercial for 30 seconds. The video itself was only 55 seconds, and yet for 55 seconds, this video had the attention of almost 100M viewers. This was a mini Super Bowl event that happened organically, grew virally, and was controlled by no one. A true democracy.

Welcome to the new age of the internet. Open, distributed, democratized. More specifically, welcome to YouTube. At any given point in time a video could experience a Super Bowl-like event or what I rather refer to as a Black Swan event.

There has been a lot of talk recently on how to make money from YouTube videos or User Generated Content (UGC) videos, especially after seeing YouTube’s inability to make money off of the recent pop sensation Susan Boyle.

As Simon Cowell might say, this story is utterly disappointing and self-indulgent. But the fact that YouTube and ITV have been unable to monetize the Internet sensation that is Susan Boyle is a rather significant blunder, and highlights some of the archaic ways that business is still done between old and new media. – Mashable, Susan Boyle Video Profits: $0

In the Media Dictatorship, media companies know with good certainty how many viewers they have. In the Media Democracy world, no one knows with any certainty how many viewers there will be. In lies the monetization and advertising dilemma with UGC videos or anything viral online. How do you make money off of videos that MIGHT be huge successes? How could an advertiser possibly know what videos are going to be a hit and go “viral”?

Bottom line: They can’t.

So now what? We know there is a ton of potential in videos that have millions of views, but the question still remains:

In a broad sense: How can advertisers capitalize on media that goes viral?
Solution: Selling dynamic advertising access based on first order traffic derivatives.

In a specific sense: How can advertisers capitalize on viral YouTube videos?
Solution: Selling dynamic advertising in YouTube videos based on the growth rates of video views.

Imagine for a second that an advertiser has the ability to place an advertisement (overlay, video ad, pop up, etc) in a YouTube video at any given point in time during the life of that video. For all intents and purposes, an advertiser can throw an ad in a video, however they want, whenever they want.

Would the advertiser place the ad at the beginning life cycle of the video? Do they try and intuitively gauge how successful the video might be? Would you put up $3M on a video that may or may not be seen by more than 100 people?
Would the advertiser place the ad at the end of the video’s life cycle? After the video has been seen 100M times? Would you put up $3M on a video that may or may not have peaked in popularity?

The answer is no in both examples.

The real solution here is to place that $3M on videos that:

Meet the advertisers target audience (the type of video: comedy, horror, sports, etc)
KEY: Have the highest growth rates for a certain period of time.

By inserting advertisements into videos that are experiencing the highest growth rates, marketers could benefit from the “viral” effect of videos. The $3M would only be spent as the video increases in popularity. The video will no longer be judged based on “top rated” or “most viewed”, but instead, will be judged and purchased by marketers based on “most growth” (The interface might look something like the image below).

Ultimately, if marketers are to capitalize on the “viral” effect they must start to look at the viral aspects of media or videos, and buy them according to their growth or “viral” potential as the growth is happening.

Spend Smart Money with the Smartest Companies in Social Media

(Disclaimer: I currently work for Lotame Solutions).

Let’s face it, the “Social Media” buzz word has been used a bit much these days doing two things:

Validating its importance and relevance in an evolving communications landscape. As the usage statistics for these social sites and platforms continue to grow, the constant referencing of the term “social media” or “social web” will only continue to rise (Warning: The web is becoming social).
Making it extremely difficult for marketers to navigate through the hundreds of “Social Media” marketing solutions. It’s not that there are not too many “social media sites/platforms”, but too many social media marketing solutions. For example, Facebook is a social media site with, as of now, a relatively weak marketing solution given their decision to remain extremely focused on increasing the overall user experience. Lotame and the other companies mentioned in this list do not have social media sites (most mentioned), they have social media marketing solutions. Until the Facebooks and Twitters of the world figure out a coherent marketing solution for advertisers, marketers will continue to need help.

After being immersed in the “Social Media” industry for over a year now and speaking to a wide variety of industry professionals, I’d like to present my list of who I think are the Kings of Social Media marketing (not to be confused with social media sites or platforms). These are companies that have established a necessary product or service capable of delivering cost effective and successful marketing campaigns within “Social Media”, regardless of company size, revenue, public visibility or public relations, funding and support.

(In no particular order…after 1)

Lotame‘s technology called Crowd Control gives marketers, agencies and advertisers the ability to not only reach users that fit their target profile, but also arms marketers with the ability to reach the Influencers. These are the users that are most engaged with the social media platform or website. Additionally, Crowd Control allows agencies to build their own custom audience around specific brands or products, and expose those users to a campaign based on a set amount of time (think 30 second tv commercial) instead of traditional ad serving impressions.

Buddy Media builds custom branded applications that can be integrated within social media platforms. Instead of trying to monetize the space around a social media site, buddy media creates an environment where users engage with the brand itself. Using their technology called BuddyBrain, Buddy Media can track usage statistics for their clients demonstrating how valuable it is to integrate a brand with a social media application.

AdNectar takes the viral approach to a new level by building light, integrated social campaigns. AdNectar enables marketers with the ability to create their own e-gifts that can be inserted directly into the conversation. Once the brand becomes a part of the conversation, brand awareness increases exponentially as users spread the word by sharing the gifts among their friends.

BzzAgent takes on the word-of-mouth marketing approach. Users voluntarily sign up as BzzAgents in their Frogpond and get first access to new products they demonstrate an interest in. Since the product is meaningful and relevant to the individual, they are inclined to spread the word amongst their friends. In exchange for getting a first look at new products, the marketers get completed surveys around the product or brand.

LinkedIn POLLS: LinkedIn has a feature called LinkedIn Polls. This feature is powerful as it enables marketers to ask, in real time, survey questions to a very specific type of audience either based on occupation or their social graph. Since users very specifically declare attributes about their professional life, marketers looking to reach decision makers or executives can do so in an easy interface.

Spongecell takes the traditional IAB ad unit and turns it into a social asset. By integrating social components such as “add to calendar”, “email to friend”, “add to Facebook”, Spongecell helps marketers take a standard creative asset and turn it into a potentially viral element.

OggifFinogi makes User Generated Content available within standard, but flashy and engaging ad units. By dynamically inserting videos into the ad unit, marketers can easily and cost effectively build rich media creatives that can be served as standard IAB ad units. Furthermore, these ad units can open up whereas the user is exposed to a marketer’s micro site or video commercial without having to leave the publishing site.

Clearspring enables marketers to build and virally spread their lightweight widgets across the internet. Marketers can build their widgets through their program called WidgetMedia, and additionally spread and track distribution with their program/product called LaunchPad.

Amplify provides a way for marketers to track the buzz and conversation between users across social media. Although there are many solutions out there that look at keywords and context, Amplify takes it a step further offering sentiment around a particular product or brand.

There are many other great social media marketing solutions out there. What kind of experiences have you had with social media marketing in general?

Online Monetization: Beyond Advertising and into Microstransactions

Let me start by saying this: I firmly believe online advertising is and will continue to play an essential role in the economic ecosystem of the internet (so much so, that I am working at Lotame). With that said, is online advertising the only answer?

Arguably No.

Microtransactions: According to learnthat.com

Microtransactions Definition

Microtransactions are small transactions, perhaps of the order of a cent. They are being considered for digital content on the web (a magazine selling an article (unbundled) rather than an entire issue (bundled with additional information that may not be of interest to the consumer). This may then open up additional revenue streams for the content providers.

As new web services, application, or any website for that matter becomes available, the priority typically lies with the user base and generating lots of eyeballs. Once that user base has reached significant mass, the service can leverage the base and monetize.

So if a company like twitter were to offer subscription based premium services, they could, in theory, generate revenue from their loyal users. But what happens if they applied a micro transaction type revenue model? What if they generate revenues based on individual actions (using a feature of the service), or premium actions (using a premium feature of the service), and charge users a fraction of a penny for the action. Granted there would have to be a standardized pay-pal like model behind this type of system, but the amount of volume or interactions that exist online, could yield significant revenue. Make sense?

There are definitley issues surrounding this idea (haven’t though them all through), but the premise is there.