This post originally appeared on Forbes.com. If you’ve ever done sales before you know how important customer service is. At the heart of any sale, there is mostly always good old fashion communication and relationship building. That is why I find it fascinating to look at how some of the best people in the hospitality business do what they do and how they think about all …
In 1948, at the Henry Hudson Hotel in New York City, the most unlikely startup was created. It’s founding members dropped everything to fly across the country to Manhattan for secret meetings to launch their endeavor.
Here's an idea for Uber on how they can sell advertising that is unique to them and them only. We'll call it native advertising for Uber.
Startups are realizing that overspending on customer acquisition may not lead to the return they are looking for and are instead finding different, more cost-effective growth strategies.
This post originally appeared on Forbes.com. Every company goes through growing pains. They suck. And no matter the company size these problems will always exist. It’s just that the pains will be different as the business grows. A 300 person organization feels the same pressure that a 10 person organization does, but early stage companies don’t have the resources that a later stage company does. As a …
A new breed of business model is emerging which combines content, community and commerce to dramatically improve the consumer discovery and shopping experience online. Sites like Houzz, Polyvore, and Motoroso are putting themselves at the center of their industries using this “Trifecta," a moniker applied by Mary Meeker of KPCB in her 2014 Trend Report.
In 2008 Michael Dorf opened his first combination music and wine venue in NYC called City Winery. In 2013 the brand generated over $1 million in profits for his investors. Compared to his previous media and technology company called Knit Media, parent company of the Knitting Factory, Michael generated more profit with City Winery in the first year than all of his years combined at …
My brain is still rattling even after a week has passed since I first heard the story. Like all life or death stories, this one forces you to ask... What if?
I’ve seen people successfully make the switch from a career they hate to a career they love. In all of these situations, there were at least five common themes that enabled these people to make the leap of faith and recalibrate their life for a happier, more successful career.
For every mobile app valued at over $16B, there are hundreds if not thousands of their failed counter parts. But while some of these apps die off, some of their companies figure out a way to survive and in some cases, create real value by reinventing their businesses.